Canada FAQs

Travelling with My Canada Trips

When you book with My Canada Trips you book with your very own travel expert. Our team are passionate about Canada and have travelled the country extensively. Not only will our team ensure you do not miss the iconic sights Canada has to offer but they are bursting with top tips and local knowledge. 
Every trips is 100% ATOL & ABTA protected

When is the best time to visit Canada?

It depends what you are looking to do on your trip; the ski season generally runs from mid-December to March and at times into April. For more pleasant temperatures May - September is a popular time to travel. Your travel expert will be able to advise the best time to visit based on your itinerary.

Are Canada holidays suitable for children?

Absolutely! We think Canada is the perfect destination for a family holiday. Whether your kids are skiing in Whistler, spotting bears at Port Hardy or exploring the Rockies in an RV they are sure to love every minute of their Canadian adventure. Speak to your travel expert who can offer the best advice on how to plan your family trip.

What will the weather be like?

This of course depends on when you travel, we advise always checking the weather forecast before your trip and pack accordingly. As a general guide we recommend packing layers.
Check the weather for your trip here.

What is the currency in Canada

Canadian dollar.  Please be aware if you are traveling to Alaska on a cruise you may need American Dollars on board the ship, your travel expert will be able to advise.

Driving in Canada

You will need a valid driving license to hire a car, please bring this with you. It is the responsibility of the driver to check and abide by the driving rules in Canada.
You drive on the right hand side of the road.

Insurance

Please ensure you have adequate travel insurance for your holiday and ensure it covers the cost of your trip.

When is the balance of my holiday due?

Your balance is due 16 weeks prior to departure. This is stated on your booking confirmation that you receive at the time of booking and we issue an email reminder prior to the due date. You can pay installments at any time by logging on to manage my booking or calling the My Canada Trips team and paying over the phone. You can pay by debit or credit card with no extra charges, we do not accept American Express.

When will I receive my tickets?

You will receive your tickets 2-3 prior to departure, for our tailor-made trips you will receive you documents in the post, if you have booked an escorted tour the tickets will be sent by email. It is important you thoroughly read all the details we send to you.

Can I prebook my seats

With most airlines you can pre-book your seats once the balance has been paid, this is usually at an additional cost. Alternatively, seat selection is complimentary at check in (typically 24 hours prior to departure). If you have any queries, please ask your travel expert.

What is my luggage allowance?

Please check with your specific airline however as a guide you can expect to have 23kg checked baggage per person on an economy flight. Premium Economy, Business and First Class will have a higher allowance. If you have any queries, please ask your travel expert.

In flight catering

Please check with your specific airline however as guide most airlines include meals except for WestJet who offer a buy on board service.

Handy Local Information

Tipping is not mandatory but generally expected. In most cases, a tip in the range of 15 percent to 20 percent is perfectly acceptable. 
Currently the legal drinking age varies between 18 or 19 years old depending on which province/territory you visit. If you are unsure, please always check before buying alcohol.
The standard voltage is 110-120 V. European/UK plugs are not compatible with Canadian electrical sockets therefore to plug in your electric appliances, you will need a plug adapter or a converter. In general, an adapter is all you need for non-motorized appliances for examples camera chargers, phone chargers, laptops, etc however a converter is necessary if you intend to use appliances with a motor, such as a hairdryer or an electric razor. Note that a converter can also be used as an adapter; there is no need to buy both. 

For more information check Gov.uk