FB Pixel

Home/Useful Information

Useful Information & Customer Service Hub

You’ll probably have a few general questions before you travel to Canada. With that in mind we have put together the general information you may need in the sections below. We have included information on how to manage your booking and make payments, how to apply for an ETA and other helpful information.

Additionally, our customer service team Richard and Laura are available to help with any questions you may have about your holiday.

Meet Our Customer Service Team

If you have any questions or need help with your booking Richard and Laura are happy to help to ensure every part of your holiday runs smoothly.


Contact Information 

Available Monday – Friday 9am – 5:30pm via phone.

Phone Number – 0800 270 0098

Also available to be contacted via email

Email Address – customerservices@mycanadatrips.co.uk

Our team of experts is on hand to help tailor-make your Canada holiday

Canada Expert GillianGillian
Canada Expert JulieJulie
Canada Expert SeanSean

Speak to one of our experts on 0800 021 7732

We are open today between 9am and 5:30pm

Make an enquiry

We don't just know Canada, we love it!

Tailor Made for You

  • We tailor make every holiday made around you.
  • Tell us what you'd like to see, what type of accommodation you prefer and how you'd like to travel.
  • We'll plan your perfect holiday, helping you to get the most from your time and budget.

Expert Advice

  • We don't just know Canada, we love it!
  • Our Canada Experts have travelled throughout Canada. They'll answer your questions with facts not guesses.
  • You'll have a dedicated Travel Expert to look after each stage of your booking.

100% Protected

  • We've been helping people explore Canada for more than 30 years.
  • Every trip is 100% ATOL protected.
  • We're only ever a phone call away.