Planning to experience Alaska in refined style with Silversea? Our FAQ page is your essential companion answering everything from Silversea’s all-inclusive onboard experience and personalised service to expedition-style shore excursions, enrichment programmes, and what to pack for your adventure. Whether you're new to Silversea or a returning guest, our expert insights will help you prepare for an unforgettable journey through the majestic landscapes of Alaska. Step aboard and explore the Last Frontier in luxurious comfort your Silversea adventure begins here!
When can I check in for my Silversea Alaska cruise?
Silversea passengers are not required to complete online check-in prior to their cruise. Upon embarkation, the crew will collect your passport and carry out the check-in process in person. You will then be personally escorted to your suite.
Guests are responsible for arriving at the port on time. While it is strongly recommended to be ready to board during your allocated embarkation window, please note that any guests not on board at least 60 minutes before departure will be denied boarding.
When can I book my Silversea Alaska cruise shore excursions?
Shore excursions with Silversea are included as part of your cruise and you can book them as soon as you have booked your cruise. We highly recommend booking your shore excursions in advance to avoid any disappointment.
What cruise ships does Silversea sail to Alaska?
Silversea has a selection of cruise ships which sail to Alaska:
What time will I board my Silversea Alaska cruise?
Embarkation time can vary depending on your itinerary, your boarding time will be confirmed in your final documentation you will receive 2-3 weeks prior to departure from the UK.
What documentation do I require when boarding my Silversea Alaska cruise?
**Please note that the above documentation is mandatory for all guests, you will be refused boarding if you do not have the required documents.**
Where will I board my Silversea Alaska cruise?
Silversea will set sail from Alaska from either Canada Place in Vancouver or Seward.
Canada Place: 999 Canada Pl, Vancouver, BC V6C 3E1, Canada
Seward Cruise Ship Terminal: Seward, AK 99664, USA
Is there a transfer included in my Silversea Alaska cruise?
Depending on which fare you are booked on will determine if you have transfers included. In Silversea’s door to door fare transfers from your hotel to the cruise are included. With port-to-port fares you will need to make your own way to the cruise terminal.
Check you documentation to see you full inclusions or speak to your consultant.
What will happen with my luggage onboard my Silversea Alaska cruise?
Your luggage tags will be sent in your My Canada Trips final documentation, you will receive this 2-3 week prior to your departure. Attach your luggage label prior to embarking and your case will be transferred to your cabin.
What’s included in my Silversea Alaska cruise?
Silversea offers a truly all-inclusive journey. This includes spacious suite accommodation, butler service, gourmet dining, premium wines and spirits, gratuities, shore excursions, and unlimited Wi-Fi all part of your fare.
What drinks are included with Silversea Alaska cruises?
All premium beverages, from fine wines at dinner to Champagne and spirits stocked in your personal in-suite mini-bar. Your drinks package is fully inclusive.
Will I see glaciers on my Silversea Alaska cruise?
Yes, you will have the opportunity to see many glaciers on your Silversea Alaska cruise including Hubbard Glacier.
Are there set dining times onboard Silversea Alaska cruise?
The main dining room aboard all Silversea ships, The Restaurant, has an Open Seating arrangement, which means no assigned dining time or table. Arrive at your leisure and dine with the friends of your choice. Please discuss your dining preferences with the Maître d’ once on board.
Is there Wi-Fi onboard Silversea Alaska cruises?
Wi-Fi is included in your fare. While access is available throughout the ship, please note that satellite connectivity may be slower and less reliable, especially in remote regions like the Arctic.
How do I book spa treatments onboard Silversea Alaska cruises?
Most spa and salon appointments can be made via My Silversea from 180 days until two days before your cruise departs.
Is there a dress code onboard Silversea Alaska cruise?
Yes Silversea does have a dress code on-board:
Casual dinners:
Men- Slacks (no jeans) and a sports shirt
Women- Slacks and blouse, a sundress, or a pantsuit
Informal dinners:
Men – Jacket with or without a tie,
Women - A dress or pantsuit.
Formal Evenings:
Men - A dark suit or a tuxedo
Women – Evening gown or cocktail dress.
Does Silversea offer tuxedo rentals on their Alaska cruises?
No, however, the onboard boutique has a limited selection of formal wear attire for purchase.
At My Canada Trips there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 021 7732
Request a Callback
At My Canada Trips there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 021 7732
Make An Enquiry
Request A Callback
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