Thinking about discovering Alaska’s awe-inspiring beauty with Holland America Line? Our FAQ page is your trusted resource covering everything from Holland America’s elegant onboard experience and culinary delights to immersive shore excursions, wildlife encounters, and practical packing advice. Whether you're a first-time cruiser or a loyal Mariner, we’ve got all the answers to help you get the most out of your journey. Let our insider tips guide you through the wonders of Alaska with classic style and comfort. Your unforgettable Holland America adventure starts right here!
When can I check in for my Holland America Alaska cruise?
Check in opens approximately 14 days prior to your sail date and should be completed at 72 hours prior to boarding. You can check in through the Holland America Manage my Booking or on the navigator app.
When can I book my Holland America Alaska shore excursions?
Shore excursions can be booked as soon as your cruise is confirmed, through the Holland America manage my booking portal. We recommend booking your shore excursions in advance to avoid disappointment with popular tours being fully booked.
What ships does Holland America sail to Alaska?
Holland America sails to Alaska on the following cruise ships:
What time will I board my Holland America Alaska cruise?
Once you have completed your online check in you will be provided with your boarding time. You should arrive at the port no earlier than 20 minutes before your allocated time.
What will I require at the time of boarding?
Express Docs (issued once you have completed your Holland America Online Check In)
Government issued passport with at least 6 months validity from date of return to the UK.
Visa or Visa waiver (Please see our dedicated Passports, Visa and FCO advice page for further detail).
**Please note that the above documentation is mandatory for all guests, you will be refused boarding if you do not have the required documents.**
Where will I board my Holland America Alaska cruise?
Holland America departs from Canada Place in Vancouver.
Address: 999 Canada Pl, Vancouver, BC V6C 3T4, Canada
How will my luggage be transferred to my cabin onboard Holland America Alaska Cruise?
After completing your online check in you will be provided with luggage tags please print and attach this to your case prior to boarding to ensure your luggage is delivered to your cabin.
What is the Holland America Alaska Cruise dress code?
Holland America’s dress code is relaxed yet refined. During the day, resort casual attire is appropriate, including jeans, shorts, and casual tops. In the evenings, most nights follow a smart casual code collared shirts, dresses, or blouses with trousers while 1–2 nights per cruise are designated as Dressy Nights, where guests are encouraged to dress up in cocktail attire or smart eveningwear (though formalwear is optional). The main dining room and specialty restaurants observe these evening guidelines, and on Alaska cruises, stylish layers are recommended for added warmth.
What’s included in the Have it All Package onboard Holland America Alaska cruises?
The Have it All Package includes:
Will I see glaciers on my Holland America Alaska cruise?
Yes! Depending on which itinerary you are booked on the glaciers you visit may vary. Hubbard Glacier, Mendenhall Glacier, and those within Glacier Bay like Margerie Glacier and Grand Pacific Glacier.
Is there Wi-Fi available on Holland America Alaska Cruise?
Holland America offers three different Wi-Fi packages to choose from.
Surf – Have It All
Included in the Have it All Package, this allows you to use the basic’s including web browsing, checking emails, accessing news and sports apps. However, Does not support audio/video calls or streaming services.
Premium Package
All Surf Package features plus support for audio and video calls, and access to messaging apps. Streaming services are not supported
Stream Package
All Premium Package features plus the ability to stream content from platforms like Netflix.
What drinks packages are available with Holland America Alaska Cruise?
Holland America offers four drink packages, each tailored to different preferences. A maximum of 15 beverages per day applies to all packages (except the Unlimited Coca-Cola Package). Any drinks purchased beyond this daily limit will be charged to your onboard account. Holland America also reserves the right to refuse service if a guest appears intoxicated. Please see each package description below for full details.
Signature Drinks Package – US$54.95 per person, per day
This package is automatically included if your cruise was booked under the ‘Have It All’ fare (which also includes a shore excursion credit, Wi-Fi, and specialty dining). Please refer to your My Canada Trips confirmation to check your inclusions.
Note: This package includes 15 beverages per day per person.
Inclusions:
Elite Drinks Package – US$59.99 per person, per day
You can upgrade to this package pre-departure or onboard. It includes unlimited non-alcoholic drinks and 15 alcoholic drinks per day.
Inclusions:
Quench Package – US$17.95 per person, per day
This is a non-alcoholic option with a 15-drink daily limit.
Inclusions:
Coca-Cola Package – US$8.00 per person, per day
This non-alcoholic package has no daily drink limit.
Inclusions:
No Drinks Package
If you opt not to purchase a package, beverages can be bought individually at bar prices. A discretionary 18% gratuity will be added to your account per drink. Complimentary drinks are available across the ship and include lemonade, iced tea, hot tea, regular coffee, and non-bottled water.
At My Canada Trips there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 021 7732
Request a Callback
At My Canada Trips there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
0800 021 7732
Make An Enquiry
Request A Callback
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